A 99.9% Server Uptime
Our shared web hosting system is based on a stable, first–rate hardware configuration and a strongly customized Linux variation. That’s why, irrespective of what your website is, or how many website visitors you have, or even in case there’s a DoS assault, our physical servers will remain up and your websites will remain online.
Our shared web hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s vital that you also set up your own network infrastructure. Because of this, we set up a custom–configured internal network in all our data center facilities. Relying on enterprise–grade Juniper routers and switches, our internal network allows for stupefyingly fast data transmission speeds and is fully redundant.
This way you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, irrespective of which hosting solution you’ve picked.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned money at risk, you can’t feel really secure. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel content with our service or if you wish to use a bit more powerful hosting solution, like a VPS servers or a Linux dedicated service – we will give you your money back in full, with no concealed fees or return charges.
24/7 Technical Support
When you run a hosting firm, your technical support engineers are of fundamental importance. For this reason, we’ve carefully selected a highly competent group of techs, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tickets are answered within one hour and our average support ticket response time is below twenty minutes!