Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing great quality support in time is our main priority, so we back up each shared web hosting plan with a 1–hour ticket resolution warranty. At the time you submit a ticket or post an email, our client help support team will do their best to present the most satisfactory remedy for your case and to offer advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any problem you might have about Samanadje Hosting’s offerings. We have now qualified professionals present constantly to offer you support every time required. You could use the ticketing system or drop an email whenever you want, or pick up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a substantial information base into the Control Panel to make sure you receive important step–by–step instructions whenever you want. Each area of the Control Panel features its own contextual help area displaying a group of how–to articles. We have also made educational videos to provide you with a greater idea of the correct way to execute any presented job.