Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Control Panel you’ll find an exhaustive Help Center section featuring plenty of help articles and regularly asked questions. They are compiled by our support team of experienced techs. Simply fill in your question and our smart software will offer you the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a collection of how–to video tutorials that visually illustrate how you can troubleshoot a common issue related to your shared web hosting account. You will find the video tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 technical support service with a one–hour support ticket response guarantee. A group of qualified support engineers will be at your disposal to respond to all the enquiries that you may have. During off–peak hours, a response will be given within just twenty minutes.